Privacy Policy

1. Data Controller

The data controller responsible for your personal data is SIA Macovel, registered in Latvia, with its registered office at Buru street 1, Riga, Latvia, LV-1004.

For any questions regarding this policy, contact us at [email protected].

2. Information We Collect

We may collect the following categories of personal data:

• Contact information — name, email address, phone number, and company name submitted through our contact form.
• Usage data — IP address, browser type, operating system, pages visited, referring URLs, and time spent on pages.
• Cookies and similar technologies — as described in Section 5 below.

3. How We Use Your Data

We process your personal data for the following purposes:

• Responding to your inquiries and demo requests.
• Improving our website, services, and user experience.
• Analyzing website usage to optimize performance.
• Complying with legal obligations.

4. Legal Basis for Processing

We process your personal data on the following legal grounds (GDPR Art. 6):

• Consent — when you submit a contact form or accept cookies.
• Legitimate interest — to improve our services and analyze website usage.
• Legal obligation — to comply with applicable laws and regulations.

5. Cookies

Our website uses the following types of cookies:

• Essential cookies — required for the website to function properly (e.g., CSRF protection, session management).
• Analytics cookies — help us understand how visitors interact with the website to improve its performance and content.

You can manage your cookie preferences through the cookie consent banner displayed on your first visit. You may also configure your browser to block or delete cookies at any time.

6. Data Sharing

We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our website and conducting our business, subject to appropriate data protection agreements.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for up to 24 months.

8. Your Rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you.
• Request rectification of inaccurate data.
• Request erasure of your data ("right to be forgotten").
• Restrict or object to the processing of your data.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with the Latvian Data State Inspectorate (dvi.gov.lv).

To exercise any of these rights, contact us at [email protected].

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.